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Ms Chan assumed the management position in January this 12 months, having beforehand been Group Chief Industrial Officer.
Ms Chan is charged with reworking AirAsia into the fastest-growing journey tech and life-style platform in ASEAN, one that provides a frictionless and personalised expertise to customers throughout discovery, ticketing, actions, lodge reserving and vacation packages, powered by a unified fee and loyalty resolution.
“We’re thrilled to have an govt of Karen Chan’s popularity be a part of essentially the most highly effective and various line-up of presenters now we have put collectively in 18 years of organising top-class conferences at The Moodie Davitt Report,” mentioned Martin Moodie, Founder & Chairman of The Moodie Davitt Report.
“We’ve got introduced collectively thought leaders from throughout a number of sectors – airways, airports, cruise traces, journey retailers, meals & beverage operators, omnichannel specialists, commerce associations and main consultancies.”
The displays will play out within the Data Hub all through the reside five-day Digital Expo, across the theme ‘Street to Restoration’, exploring how the journey retail channel will (or ought to) look sooner or later. Inside the webinars, filmed interviews, reside discussions and webcasts, delegates will hear from a few of the greatest names within the aviation, journey retail and F&B communities, along with key executives from exterior the channel.”
Ms Chan has over 20 years of expertise in digital and retail consulting. Previous to becoming a member of AirAsia, Ms Chang was the SVP of Digital for C&J Clark APMEA and Chief Digital Officer for Pizza Hut APAC, championing efforts in omnichannel retailing, digitalisation of brick-and-mortar shops, buyer relationship administration and headless ecommerce.
She joins a robust contingent from the airline world, together with His Excellency Mr Akbar Al Baker, Chief Government, Qatar Airways Group; KrisShop CEO Chris Pok; Simpliflying CEO Shashank Nigam; and Kian Gould, CEO & Founding father of AOE, a key determine within the improvement of KrisShop’s omnichannel platform.
Different prime audio system embody
- Charles Chen, President, China Obligation Free Group
- Philippe Schaus, Chief Government Officer, Moët Hennessy
- Dag Rasmussen, Chairman and Chief Government Officer, Lagardère Journey Retail
- Sunil Tuli, President APTRA and Group Chief Government, King Energy Group (HK)
- Lisa Bauer, President and CEO, Starboard Cruise Companies
- Oana Damian, Founder, Damazo Group
- Muriel Zingraff, Accomplice, Damazo Group
- Mauro Anastasi, Accomplice, Bain & Firm Italy
- Richard Barker, Normal Supervisor Retail & Industrial, Auckland Airport
- Eugene Barry, Government Vice President Industrial, Dubai Airports
- Fraser Brown, Retail Director, London Heathrow Airport
- Mohit Lal, Chairman and Chief Government Officer, Pernod Ricard International Journey Retail
- Jack MacGowan, Director, Castlepole Consulting
- Heidi Van Roon, Founder and CEO, SPARK Enterprise Companies Group
- Robbie Gill, Founder & Director, The Design Answer
- James Prescott, Managing Director, Harding
Extra additions can be revealed quickly.
For enquiries about exhibiting on the Digital Journey Retail Expo please contact Martin Moodie at Martin@MoodieDavittReport.com or Gemma Aldridge at Gemma@MoodieDavittReport.com. To register for the occasion (exhibitors and retailers attend totally free) please click on right here.
A pioneering occasion in journey retail takes form. Nearly, after all.